Shipping & Returns



Thanks for shopping at Precious Moments Jewelers, Inc. If you are not entirely satisfied with your purchase, we're here to help. All returns must be made with 15 calendar days of original purchase for an exchange only. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Once we receive your item, we will inspect it and notify you that we have received your returned item.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-­refundable.